PRLog (Press Release) - May 30, 2011 - London, May 30 2011 - 3CX, international telecommunications developer, today announced the availability of the 3CX Call Center Module, which adds professional call center features to 3CX Phone System 10 ...
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SGI deploys Q-Suite Call Center Software to enhance its Fulfillment Center
27th February 2012 - Indosoft is pleased to announce the successful deployment of its call center software for Asterisk, Q-Suite, at SGI. This deployment enables SGI, a nation-wide provider of sales collateral fulfillment and communications management ...
SGI Deploys Q-Suite Call Center Software to Enhance its Fulfillment Center
Indosoft is pleased to announce the successful deployment of its call center software for Asterisk, Q-Suite, at SGI. This deployment enables SGI, a nation-wide provider of sales collateral fulfillment and communications management services for ...
NextiraOne auf der Call Center World 2012: Innovative Contact Center Lösungen ...
Smart Mobility, Social Media und Virtuelle Assistenz: Auf der diesjährigen Call Center World präsentieren die Experten von NextiraOne konkrete Anwendungsbeispiele für die Optimierung des Kundenservices. Teltow, 14. Februar 2012 - Wenn vom 28.
Outbound Call Center Solutions Indicate a Buoyant Market
StratoGen is a managed hosting company providing enterprise VMware hosting, managed server hosting, colocation and connectivity products all backed by a 100 ...
Digium Forges Partnership with Orderly Software for Call Center Market
By Michael Dinan, TMCnet Editor The company that created and develops Asterisk (News - Alert), the popular open source telephony platform, reportedly is joining a British group to provide new call center services. Officials at Hunstville, Alabama-based ...
VoIP-TK-Anlage 3CX Module für CRM und Call-Center
3CX, Hersteller der Software-basierten TK-Anlage gleichen Namens, hat sein Angebot um Module für Call-Center sowie die Einbindung von Customer-Relationship-Management-Programmen (CRM) wie Salesforce, Microsoft Dynamics CRM, SugarCRM oder Sage ACT ...
3CX bietet Module für CRM-Integration und Call-Center-Management
Neben einer Partnerschaft mit Hardware-Anbieter Tiptel hat das Unternehmen jetzt ein CRM- und ein Call-Center-Modul für die Version 10 des VoIP-Telefonsystems 3CX vorgestellt. Dank der neuen Partnerschaft von Software-Hersteller 3CX mit ...
OnState Announces New Features to Its Virtual Call Center and ...
The addition of OnState Mobile extends OnState's virtual PBX and virtual call center capabilities to iPhone and BlackBerry mobile phone devices. OnState Mobile tracks the business presence of your remote or traveling employees, who can now use an ...
Upgrade Your Old PBX System to a Virtual Call Center Without Spending a Dime
By Susan J. Campbell As you seek to advance your customer-facing communications, there's no need to rip out that PBX (News - Alert) system you've outgrown. Contactual's Software as a Service solution allows companies to keep their existing PBX and ACD ...
PowerNet Global Adds Inbound SIP DIDs to Call Center Solutions Suite
DID - Direct Inward Dialing - service works by providing a range of telephone numbers to call into a company's private branch exchange (PBX) system. This eliminates the need for a live receptionist to route the calls to their exact destinations. ...